Patients Notice of Privacy and Use and Disclosure of Health Information

As part of your health care, Greater Seacoast Community Health and its medical staff creates a medical record and receives and maintains my personal health information in this record. This information includes my health records and any other health information including my health history, symptoms, examinations, test results, diagnoses, treatments and any plans for future care and treatment.

As permitted by law, Greater Seacoast Community Health may disclose and use this information for treatment, payment and healthcare operations. Examples would be:

  • To diagnose a medical/psychiatric/psychological condition
  • To plan your care and treatment
  • To communicate with other health-care professionals, including hospital staff, concerning your care. (For example, when referring you to another professional, we can provide that professional with copies of information from your record to assist in treatment.)
  • To document services for payment and reimbursement. (For example, providing health information to a third party, such as a health insurer, for the purpose of securing payment for the health care services received.)
  • To use and/or disclose information related to your health care for the purposes of day-to-day operations and functions of all Greater Seacoast Community Health programs. (For example, the Quality Improvement Team may use information about the care provided in your health record to assess the care and to improve the effectiveness of the health services we provide. Also, Greater Seacoast Community Health staff who provide you with different services may share information about you, on a need-to-know basis.)

As a patient, you have the right to:

  • Request that we restrict how we use or disclose you medical information
  • Request that we not disclose to a health plan any Personal Health Information that is related solely to services for which you paid out-of-pocket, in full.
  • Receive confidential communications concerning your medical condition and treatment by requesting that we use a specific telephone number or address to communicate.
  • Inspect and copy your medical information
  • Request an amendment to, or submit corrections to, your health information
  • Receive an accounting of how and to whom your health information has been disclosed.

To Contact Us

If you have questions regarding your privacy rights, or if you feel your rights have been violated, please contact our Privacy Officer Sharlene Poitras at (603) 516-2569 or by email.

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Please Understand …

We are experiencing continued staffing shortages and adjusting to a recent upgrade to our technology to serve you better. This may affect wait times and access to some services. Please be patient and kind with our staff, both on our phones and in our centers. We are doing our very best to serve you. Thank you.