Telehealth

Why Telehealth?

Having access to your medical care team is easier than ever with our telehealth services. Patients and providers can communicate through an online video visit or over the phone, letting each patient connect with their health-care team from home. Telehealth is available for most types of medical visits and behavioral health visits. Billing and scheduling for telehealth visits works exactly the same as for in-person appointments.

Benefits: Reducing Exposure and More

Our health care team is committed to providing you with the same high quality care during virtual visits as in-person visits. In addition to reducing your chances of being exposed to Covid19, phone or video visits have other benefits:

  • Ability to address health issues without leaving your home or workplace
  • No need to commute, travel in bad weather, take as much time off from work, or arrange child care
  • Often able to see a doctor more quickly, sometimes same-day

How to Book a Telehealth Appointment

Scheduling appointments works the same for our telehealth services for as a face-to-face appointment. Our staff will help you get set up with a time to connect with your provider. Make sure to let us know when you are scheduling that you prefer a telehealth visit. Our staff will then send you info on how to connect with your provider by phone or video. (Feel free to request a phone visit if video doesn’t work for you.)

Getting Started with Your Telehealth Visit

Your provider will start your phone or video appointment as close to your scheduled time as possible, but if you can please try to be ready to start your visit anytime between 15 minutes before your scheduled time to 15 minutes after. Your provider appreciates your patience and flexibility.

If your appointment is for a video visit, you will need a camera, microphone, and a strong WiFi connection or an ethernet cable. For most of our video visits, a Chrome or Firefox browser is needed.

 

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